PT Toyota Astra Motor (TAM) has issued a recall for selected models of the Toyota Alphard in Indonesia to repair possible problems with two essential parts: the Front Hood Moulding and the Alternator Pulley. The move is made in anticipation of any problems that could arise during the use of the Alphard, a premium MPV that is particularly popular among many.
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Impacted Models and Production Years
The recall impacts Toyota Alphard vehicles that were produced from August 2014 to October 2020 and from December 2014 to December 2022. The vehicles could have one or both of the following problems:
Recall details
- Front Hood Moulding: Possible deformation from temperature changes, resulting in cracking or loosening of the hood panel.
- Alternator Pulley: Failure risk during extended idling or certain operating conditions, and engine stalling can occur.
Repair Process
- Front Hood Moulding: Inspection and reinforcement of the part, projected to last around 30 minutes.
- Alternator Pulley: Inspection and replacement as needed, with a projected repair time of around 1 hour.
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How to Check If Your Vehicle Is Affected
Owners can verify if their vehicle is part of the recall by:
- Visiting the Toyota Astra Motor Special Service Campaign (SSC) website and entering their Vehicle Identification Number (VIN).
- Contacting the nearest authorized Toyota service center.
- Reaching out to Toyota Customer Care at 1-500-315.
- Using the Toyota Interactive Virtual Assistant (TARRA) via WhatsApp at 0811-1500-315.
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Conclusion
This recall reflects Toyota’s dedication to customer satisfaction and vehicle safety. If you have an affected Toyota Alphard, it is best to book a service appointment as soon as possible to keep your car in the best possible condition.