Jakarta – Ford RMA Indonesia, the official distributor of Ford vehicles, is ready to welcome the 2025 Eid homecoming (Mudik) season by introducing the Bengkel Siaga (Standby Workshop) Program. The initiative aims to provide maximum comfort and safety for Ford users traveling long distances.
Also read: BYD Prepares Homecoming Post Service for Eid 2025
Purpose of Bengkel Siaga
Toto Suharto, Country Manager of RMA Indonesia, emphasized the importance of vehicle readiness during homecoming and holiday trips.
“We understand how crucial it is to have a vehicle in prime condition while traveling home. Through Bengkel Siaga, we want to ensure Ford users have a worry-free journey,” said Toto in an official statement on Thursday, March 27, 2025.
Key Highlights
- 10 Ford Bengkel Siaga Locations: Strategically located along key homecoming routes across Sumatra, Java, and Bali.
- Service Period: Workshops will operate from March 29 to April 3, 2025, ensuring continuous service during the peak holiday period.
- Comprehensive Services: Includes maintenance, repair, and spare parts availability for all Ford models sold in Indonesia.
Locations of Ford Bengkel Siaga 2025
Below is the list of Ford Bengkel Siaga locations along the major homecoming routes:
Sumatra
- Ford AKA – Medan
Jl. Gatot Soebroto No. 107 Sei Sikambing, Medan, North Sumatra
Telephone: 061-8446777 / 081361711310 - Ford The Pitstop – Palembang
Jl. Letjen Harun Sohar No. 9, SMB II Airport Intersection, Palembang, South Sumatra
Telephone: 0711-5710200 / 0821-7531-1779
Jakarta
- Ford TOM – West Jakarta
Jl. Arjuna Utara No.131, Tomang Village, Grogol Petamburan District, West Jakarta
Telephone: 0811-4256-6888
West Java
- Ford Fiesta – Bogor
Jl. Padjajaran No. 100 A, Bogor, West Java
Telephone: 0251-7559999 / 0896-1013-5999 / 0859-6003-5116 - Ford Salayu – Bandung
Jl. Gen. Gatot Subroto No. 162, Bandung, West Java
Telephone: 022-7317185 / 0895-4100-40033 - Ford Salayu – Cirebon
Jl. Dr. Cipto Mangunkusumo No. 126, Cirebon City, West Java
Telephone: 0231-225509 / 0895-0298-5897 / 0813-2269-3311
Central Java
- Ford MCA – Semarang
Jl. Jend. Sudirman No. 291, West Semarang, Semarang
Telephone: 024-7600333 - Ford MCA – Yogyakarta
Jl. Raya Jogja – Solo Km. 12, Cupuwatu, Sleman
Telephone: 0274-497458
East Java
- Ford Watershed – Surabaya
Jl. Raya Jemursari No. 339-341, Surabaya
Telephone: 0811-333-33386
Bali
- Ford Watershed – Denpasar
Jl. Imam Bonjol No.126, Pemecutan Kelod, Denpasar
Telephone: 0813-3917-8600
Also read: Yamaha Provides 121 Guard Workshops for Safe Eid Travel
Emergency Roadside Assistance (ERA)

To provide additional safety, Ford RMA Indonesia also offers Emergency Roadside Assistance (ERA) to assist Ford owners during emergencies while traveling.
This service includes:
- 24-hour call center
- Towing service
- Battery jump-start assistance
- Tire replacement
- Fuel delivery
“Our ERA service ensures that Ford owners can receive immediate help in case of vehicle problems on the road. Customers can contact us through the Ford Indonesia website or our social media platforms,” added Toto.
Models Covered Under Bengkel Siaga
The Bengkel Siaga program caters to all Ford vehicle models marketed in Indonesia, including:
- Next-Gen Ford Everest
- Next-Gen Ford Ranger
- Ford EcoSport
- Ford Fiesta
- Ford Focus
- Ford Escape
Also read: Wuling Homecoming Post 2025: Safe & Comfortable Eid Travel
Conclusion
Ford’s Bengkel Siaga 2025 is ready to ensure a safe and hassle-free journey for all Ford vehicle owners during the Eid homecoming period. With 10 workshops strategically located across Indonesia and additional emergency services through ERA, Ford RMA Indonesia reaffirms its commitment to customer satisfaction.