Hyundai issued a recall of three of its electric cars in Indonesia. They include the Ioniq 5, Ioniq 6, and Genesis G80 Electrified. The reason for the recall is an ICCU software update. This software update will help enhance the charging performance of batteries and provide customers with an enhanced driving experience.
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Key Points
- Models Affected
- Recall Reason: The recall aims to update the Integrated Charge Control Unit (ICCU) software, which will improve the quality of battery charging. The goal is to make charging more efficient and provide a more comfortable and worry-free driving experience for owners.
- How to Participate in the Recall
- Visit Authorized Hyundai Dealers: Owners of the affected models need to visit an authorized Hyundai dealer for a free check-up and software update.
- Duration: The software update process will take around 20 minutes and will be carried out by certified Hyundai technicians.
- Customer Support: Hyundai has proactively contacted Ioniq 5, Ioniq 6, and Genesis G80 owners, directing them to visit the nearest dealer for the necessary updates. For more information, customers can reach Hyundai’s 24-hour Call Center at 0 800 1 878 878.
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Official Statement
In a press release Fransiscus Soerjopranoto, COO of PT Hyundai Motors Indonesia (HMID) reported that the company is dedicated to customer safety and which also includes:
“As an automotive company that always puts customers first, Hyundai focuses on the safety and comfort of its users. Therefore, we invite Ioniq 5, Ioniq 6, and Genesis G80 EV owners to update the ICCU component software so that the charging experience is more seamless for a more comfortable journey.”
He added that Hyundai is closely monitoring the recall process to ensure that safety and comfort are maintained throughout the software update procedure.
Action for Owners
- Step 1: If you own any of the affected vehicles, visit your nearest authorized Hyundai dealer.
- Step 2: Your vehicle will undergo a free check-up to update the ICCU component software.
- Step 3: The update will only take about 20 minutes and will be handled by certified technicians.
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Why This Recall Matters
This recall shows Hyundai’s ongoing commitment to providing an optimal driving experience and ensuring customer satisfaction. By improving the charging system of these EVs, Hyundai aims to deliver smoother, more reliable performance for owners.
